NortheastTel Selects M4® Solutions for Integrated Facilities Mapping and Management
M4 Software will provide greater efficiency and improved workflow.
October 26, 2011 – RICHMOND, VA – Mapcom Systems, a leading provider of Geographical Operations System (GOS) software, announced today that NortheastTel, an independent telecommunications provider based in Collinston, LA, has selected M4 Solutions as the operations solution to help manage their inside and outside networks for their Louisiana facilities.
The M4 Solutions software includes complete design and mapping tools, integrated work order, fiber and central office management as well as various support applications such as CPR integration, dispatch management and services management. The M4 software is designed to visualize the entire telecom plant facility from the central office to the customer structure. The software ties each map element item back to an individual database record, which integrates with the telephone company’s existing customer, assignment and billing records.
“After exhaustive research, NortheastTel decided to partner with Mapcom’s M4 solution to manage our outside as well as inside plant data. The solution offered my M4 allows us to spend our time concentrating on delivering outstanding customer service instead of struggling to manage our network,” said Brent McMilleon, IT Manager for NortheastTel. “The team at Mapcom has always been prompt at answering any questions we may have had and offered solutions that fit our unique network,” McMilleon added.
NortheastTel joins over 150 telecommunications providers who have selected M4 Solutions.
About NortheastTel
NortheastTel is an independent locally owned and operated telecommunications company, headquartered in Collinston, Louisiana. NortheastTel provides local voice services, long distance, cable TV and Internet services for residential and business customers for the villages of Collinston, Bonita and Jones and currently serves over 1000 subscribers. For more information on NortheastTel, go to http://ne-tel.com.
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a map-based Geographical Operations System (GOS) software suite that manages outside, inside and wireless plant at both the physical and logical levels. The open-system approach enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management, network monitoring and vehicle-tracking applications with a geographically-correct land base map of all network elements in M4. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.
Media Contact:
Scott Combs
804-743-1860 x262