Sierra Telephone Company Selects M4® Solutions for GOS Management
M4 Software will help Sierra Telephone manage operations and infrastructure geographically.
November 28, 2011 – RICHMOND, VA – Mapcom Systems, a leading provider of Geographical Operations System (GOS) software, announced today that Sierra Telephone, a leading telecommunications provider based in Oakhurst, California, has selected M4 Solutions as the operations solution to help manage their inside and outside networks for their California facilities.
The M4 Solutions software includes complete design and mapping tools, integrated work order, fiber and central office management and various support applications such as CPR integration, dispatch management and services management. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.
“Sierra Telephone needed a software system that would provide solutions for both our Inside Plant and Outside Plant operations. We liked the tightly integrated architecture the M4 software provides between our ISP and OSP information,” said Marc McNally, Engineering Supervisor for Sierra Telephone. “We also feel there is a high level of integration potential between M4 and our existing corporate databases. We feel that the Mapcom solution will meet the needs of our ever-changing network and help us respond to our customers in an efficient and effective manner,” McNally added.
Sierra Telephone joins over 150 telecommunications providers who have selected M4 Solutions.
About Sierra Telephone
With corporate offices in Oakhurst, California, Sierra Telephone has been providing telecommunications products and services to customers in Eastern Madera and Mariposa Counties since 1895. Sierra Telephone’s products and services are available to customers within a 775 square mile serving area. A 100% digital, fiber optic network and “self-healing” fiber ring provide reliable, secure service of the highest quality. For more information on Sierra Telephone, visit the company’s website at www.sierratel.net.
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a map-based Geographical Operations System (GOS) software suite that manages outside, inside and wireless plant at both the physical and logical levels. The open-system approach enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management, network monitoring and vehicle-tracking applications with a geographically-correct land base map of all network elements in M4. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.
Media Contact:
Scott Combs
804-743-1860 x262