Benefits
Prepare for Future Growth
As telecommunications offerings and networks become more complicated, it is vital to provide solutions that enable companies to take the information they already have and make it more useful and more powerful. M4 Solutions is an enterprise-wide facilities management platform developed to serve as an invaluable asset in positioning providers for future growth within their markets.
Integrate Applications and Improve Communication
M4 Solutions provides a platform for the day-to-day design, planning and operation of fiber and copper and coax network infrastructures. It enables telecommunications providers to maximize existing software investments while dramatically increasing the utilization of information warehoused throughout the telecom organization. Windows-based and extremely easy to use, M4 Solutions integrates with any open database and provides a means for easily sharing accurate and real-time information opening the line of communication among all departments - whether its employees working in engineering, installation and repair or in the call center - all have access to the same critical data that can easily be viewed and updated in a geographic display.
Made Specifically for the Telecom Industry
- Created by telecom industry insiders from the ground up
- Specifically addresses the unique needs associated with managing telecom infrastructure
Increases Efficiency and Accuracy
- Tightly integrates complex, multi-vendor billing, accounting, customer service, GPS and network monitoring applications
- Eliminates duplicate data entry and decreases inaccurate record keeping
- Shown to reduce work order task times up to 50 percent
Easy to Learn Geographic Platform
- Engineers can quickly be trained to gain proficiency
- Customer service, marketing and accounting reporting tasks may be learned in minutes
Enterprise-Wide Solution
- Information can be easily edited, managed and viewed among multiple departments in an easy-to-use geographic mapping format
- Compiles data into customizable, job specific reports for each department
Creates an Active Link
- Creates active link between maps, plant records and customer records
- Actively shares information with other applications
- Works with multiple CAD formats to protect current CAD investment
Easily Configurable
- User can easily configure solution to meet individual needs, processes and procedures
- Configurations readily migrate into future upgrades
- Avoid costly programming with each new product upgrade