60% Reduced Install Time
Armstrong Telephone - 22,000 Access Lines

50% Reduced Install Time
North Penn Telephone - 5,600 Access Lines

33% Reduced Install Time
Union River Telephone - 1,600 Access Lines

40% Reduced Install Time
Northern Penn Telephone - 5,300 Access Lines

40% Reduced Install Time
Vermont Telephone - 22,000 Access Lines

66% Reduced Install Time
Union River -1,500 Access Lines

55% Reduced Trouble Close Time
Rye Telephone - 2,800 Access Lines

50% Reduction in Truck Rolls
Rye Telephone - 2,800 Access Lines

14% Reduction in Truck Rolls
Surry Telephone -15,000 Access Lines

33% Reduction in Truck Rolls
Union River - 1,500 Access Lines

83% Reduction in Cable Fill Time
Cascade Utilities - 8,800 Access Lines

60% Reduction in Cable Fill Time
Vermont Telephone - 22,000 Access Lines

76% Reduction in Annual Budget Preparation
Union River - 1,500 Access Lines

100% Increase in New Services Installed
Surry Telephone - 15,000 Access Lines

62% Increase in Revenue per Customer
Skyline Telephone - 39,000 Access Lines

25% Increase in Revenue per Customer
Vermont Telephone - 22,000 Access Lines

User Stories
Measuring Success
Our mission at Mapcom is to go beyond delivering you quality software and mapping services. We provide each client with a road map for managing customers, employees and the plant more effectively. By performing surveys on an on-going basis, we’re able to track our clients performance and satisfaction. Take a look at the results our customers are seeing.

What are M4 users saying?

"M4 is a very powerful product that is flexible enough to accommodate many facets of our company. It can be tailored to meet company needs as they arise and remain current with technology as it develops." Prairie Grove Telephone - 9,700 Access Lines

“Previous to using M4, we duplicated a lot of work. Now we all use the same program.”
Cascade Utilities - 19,000 Access Lines

“M4 has decreased the amount of work it takes to provide service to our customers.”
Kingdom Telephone - 5,800 Access Lines

"M4 provides the ultimate flexibility to be able to track our assets in the format and procedure that we want, not in the format and procedure that someone else has decided is best for us."Dunkirk and Fedonia Telephone - 11,000 Access Lines

"After attending the user conference for the first time, my eyes were opened to the real power of the software!"Dewberry, a subcontractor of Mid-Atlantic Broadband

How does Mapcom and M4 compare to others? Just ask our clients…

"I have 4 years of AutoCAD experience, and after using M4 for a few months, there is no comparison. Hands down, M4 is more user friendly and better suited for a telecommunications company."Craw-Kan - 16,250 Access Lines

"It's at the top. It's easy to use and is very detailed."SEI Communications - 5,000 Access Lines

"Overwhelmingly better than the others."nTelos - 52,000 Access Lines

"I have worked within many other programs over my 21-year career in telecommunications. M4, by far, is the easiest to navigate and has, hands down, the best support in my opinion." Gila River Telecommunications - 3,700 Access Lines

"Mapcom is all about their clients, not about themselves. They thrive on what their clients need to make their jobs easier. You don’t get that from all of their competitors."
SEI Communications - 5,000 Access Lines

“The mapping is much easier to use than any other system we have tried or used.”
Mount Angel Telephone - 2,100 Access Lines

97% Meet and Exceed Rate
Results like this seem too good to be true; but with 125 clients reporting that M4 meets or exceeds their expectations 97% of the time, results like these are too good to pass up.