uc-300-blueThis Users Conference we wanted to emphasize our dedication to meeting each user’s particular needs, so we designed the agenda around six specific tracks to guide attendees through the workshops & maximize their time at Users Conference. Not sure where to start? Check out the tracks below to start planning!

  • M4 Basics: These workshops are great for new M4 Users or those wanting to brush up on the fundamentals of M4.
    • You might be interested in: M4 for the New User
  • Customer Service/Marketing: Customer service and marketing tasks are simplified with M4 – be sure to attend these sessions to learn some new tips, from workforce management to government reports.
    • You might be interested in: Hooking More Customers with M4
  • Engineering: See how M4 is working to solve many of our users’ common problems, such as outage duration, bad data or OSP planning.
    • You might be interested in: Fiber Optic Connectivity from CO to Premise
  • IT: Make sure your IT department is getting the most out of M4 by automating processes and safeguarding against user error. We’ll cover best practices in these informative sessions.
    • You might be interested in: Top 10 Functions to Automate in M4
  • M4 Project Management: Project leaders and advanced users will benefit from these in‐depth workshops created to increase self‐sufficiency and confidence in your M4 projects.
    • You might be interested in: How to Become an M4 Superhero
  • Campus: This track guides campus providers toward the sessions that are most beneficial to them and their unique needs.
    • You might be interested in: OSP Fundamentals: Sourcing, Snapping and Splicing

With 16 workshop titles being offered up to 5 different times in multiple rooms during the conference, attendees can select up to 9 workshops in which to participate. Visit our Users Conference website or contact us today!