Blog
We keep track of the latest news, trends, and updates affecting our industry. Follow us to be the first to hear announcements about M4 and more.
Earn Some Recognition with M4 Certification
Want to take your M4 expertise to the next level? Get M4 Certified! Our customer certification program includes four levels of achievement: Specialist, Professional, Expert, and Master. You can take quizzes on the modules you own to earn new points and reach the next...
Getting Lean in the Face of FCC Support Loss
The FCC issued a public notice July 29th announcing that the Wireline Competition Bureau has compiled a preliminary list of rate-of-return study areas that now face funding cuts. These ILEC study areas, determined to have 99-100% overlap with one or more unsubsidized...
Generating a Product Roadmap from User Feedback
Last week, I walked through the different ways Product Managers can source and incorporate feedback directly from users and internal resources. Now it’s time to talk about using this information to create and implement a product roadmap. Once all the feedback from...
Users Conference Sneak Preview: FCC Reporting Workshop
The workshops included at Mapcom’s annual M4 Users Conference are guaranteed to be informative, interesting, and fun. While “fun” and “FCC Reports” rarely belong in the same sentence, we think this workshop will be a hit among our Users Conference attendees! If this...
The Best Value in M4 Training
You’ve heard about Mapcom’s award‐winning M4 User training. Perhaps you’ve even been trained at your office location or here at the Mapcom office (hey, you can’t beat those fresh‐baked cookies in the afternoon!) But did you know that you can attend trainings while...
Introducing User Conference Tracks
This Users Conference we wanted to emphasize our dedication to meeting each user’s particular needs, so we designed the agenda around six specific tracks to guide attendees through the workshops & maximize their time at Users Conference. Not sure where to start?...