Blog
We keep track of the latest news, trends, and updates affecting our industry. Follow us to be the first to hear announcements about M4 and more.
M4 Users Conference by the Numbers
We know many of our users are still working out plans to attend the 2015 M4 Users Conference. While you’re waiting on approvals and scheduling, take a look at these cold hard facts based on last year’s Users Conference feedback! Each year, attendees expand their...
How Product Managers Can Source and Incorporate User Feedback
Customers, both external and internal, are the lifeblood of product management. As product managers, we need to be able to talk to our customers openly and honestly about our products. We are able to do this in a few ways throughout the development process. The first...
On 8/11 Day, People Nationwide are reminded to Call before Digging
If you work in the telecommunications industry—and even if you don’t—you know how disruptive a loss of service can be. Every year millions of dollars are spent identifying and repairing utility line disruptions. But did you know that digging and disrupting a utility...
Your In-Depth Guide to a Smooth Software Deployment
Having led over 180 implementations of our software for Communication Service Providers, Utilities, Campuses, Managed Service Providers, and Enterprises, we have discovered some common best practices for large-scale software deployments. Using these guidelines will...
How Rural America is Bridging the “Digital Divide”
All over the United States you will find communities struggling to keep up with the fast pace of technological innovation. And while there are many reasons for this uphill battle, the main struggle telecommunications providers face today has to do with government...
Adding Value Beyond FCC Reports
With the FCC Form 477 deadline coming up September 1, we have been helping many of our users simplify the reporting process. But we wondered, beyond easing government reporting pains, how else might this data be useful to our clients? So we asked! Chris Brown,...