Careers

Mapcom is growing and looking for qualified professionals to fill the following positions.

If you have been directed to this page from another source (LinkedIn, Monster, RichmondJobs.com, etc.) please follow the instructions in the job descriptions for submitting your resume. We do not accept phone calls regarding open positions or resumes via fax.

Project Manager

Purpose:

Mapcom Systems is seeking a Project Manager with 3-5 years’ experience in managing small to medium-sized projects within the IT, software or telecom industry. We are seeking technical problem solvers who are capable of effectively leading teams.

 

Roles and Responsibilities:

  • Responsible for planning, scheduling, and controlling all activities related to the successful implementation and delivery of Mapcom’s M4 software suite.
  • Build and maintain positive professional relationships by providing extraordinary customer service with clients through consistent tactful written and verbal communication.
  • Set expectations and continuously challenge team members to meet their project assignment deadlines with quality
  • Identify/anticipate project risks and manage all threads and exposures
  • Conduct post-project evaluations and assessments
  • Manage work and perform requirements and configuration tasks as needed

 

Position Requirements:

  • 3-5 years’ of Project Management experience
  • Experience managing the entire SDLC process:
    • Project initiation tasks
    • Elicitation of requirements
    • Data conversion into Mapcom’s M4 software suite
    • M4 software configuration
    • Training on M4 modules
    • Create test cases and manage the end to end testing cycle
    • Onsite software deployment assistance
  • Strong attention to detail
  • Ability to lead project teams
  • Excellent communication skills
  • Experience in Telecom inventory management systems (preferred)
  • Experience with Telecom service providers
  • Up to 30% travel required during client implementations

 

Education/Certifications Required:

  • College Degree (Required)
  • PMP Certification (Preferred)
  • ITIL Certification (Preferred)

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

Accounting Manager

Roles and Responsibilities:

  • Verify, allocate, post and reconcile accounts payable and receivable
  • Accurately record financial transactions to the general ledger
  • Produce error-free accounting reports and present their results
  • Analyze financial information and summarize financial status
  • Spot errors and suggest ways to improve efficiency and spending
  • Review and recommend modifications to accounting systems and procedures
  • Manage and review work of AR, AP, and payroll clerks, including planning and assigning tasks
  • Participate in financial standards setting and forecasting process
  • Provide input into department’s goal setting process
  • On-time preparation of financial statements and budgets
  • Assist with tax reporting and returns
  • Assist in internal audits to ensure compliance
  • Support and assist in month-end and year-end close processes
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Ensure compliance with GAAP principles
  • Liaise with Controller to improve financial procedures

 

Position Requirements:

  • 4-6 years of prior public or management/operations accounting experience
  • Thorough knowledge of management/operations accounting principles and procedures
  • Thorough understanding of Generally Accepted Accounting Principles (GAAP)
  • Understanding of accounting principles for software companies
  • In-depth knowledge of financial statement preparation and financial statement analysis
  • Thorough understanding of and experience with general ledger functions and the month-end/year-end close processes
  • Hands-on experience with accounting software packages (QuickBooks experience preferred)
  • Advanced MS Excel skills including Vlookups and pivot tables
  • Accuracy and attention to detail
  • Aptitude for numbers and quantitative skills

 

 

Education:

  • Bachelor’s Degree in Accounting or Finance preferred
  • Relevant certification (e.g. CMA or CPA) will be preferred

 

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

 

 

 

Line/Circuit Designer

Mapcom Systems is looking for a passionate Telecom professional to join our team as a Line/Circuit Designer to help grow our brand and business by working on one of the most effective and customizable software solutions in the telecommunications industry. This position requires someone who has a strong understanding of fiber and circuit-based networks at the physical and logical layers. If you have a passion for the telecommunications industry then we want to talk with you!

 

Purpose:

Mapcom Systems is seeking a Line/Circuits Designer to assist in the implementation of software delivery projects that are heavily focused on managing telecommunications networks and circuits.  We are looking for someone who has a deep understanding of telecommunications networks and network inventory management systems, and possesses a problem solver’s mindset.

 

Roles and Responsibilities

  • Assist in the implementation of software delivery projects that are heavily focused on managing telecommunications network and circuits within a network inventory management system
  • Work in billable capacity on customer projects under the direction of the assigned project manager, including:
    • Field audits of CO and remote equipment
    • Conversion of customer circuit/equipment records into the M4 database
    • Training of Mapcom and customer staff in conversion techniques
    • Creating network connectivity models; representing splices and terminations
    • Creating DLR/CLR reports and training customers on creating the same
  • Work with Product Manager (Fiber and Circuits) in support of M4 modules and integrations
  • Work with Product Manager (Data Integrations) in support of integrations
  • Assist with on-site data reviews as necessary to gauge scope and estimate conversion effort
  • Providing internal and external consulting as a technical analyst in conjunction with our M4 Software Solution Suite

 

Position Requirements:

  • Experienced in provisioning circuits, creating a CLR/DLR, and monitoring/maintaining the reliability and performance of telecommunications networks from the perspective of an ILEC, CLEC or other service provider
  • Experience using Netcracker, MetaSolv, Cramer or Granite XNG systems is a plus
  • Strong analytical and problem solving skills
  • Excellent communication skills

 

 

Education/Certifications Required:

  • Bachelor’s Degree (Required)

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply! If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

Data Integration Developer

Mapcom Systems is a Richmond-based company providing software to the telecommunications industry. Our clients are telecoms that range in size from large regional carriers to local rural communities. The telecommunications industry is entering a dynamic period of change and our goal is to partner with our clients to provide them with the processes and tools necessary to bring high-speed broadband to their communities.

Mapcom Systems is currently seeking a Data-Integration Developer responsible for performing system analysis, development, testing and implementation of applications and databases for client/server, Web, and PC-based software; as well as integrating third-party data sources.  Candidates must be proficient in coding database applications with experience in development, test and production environments.

Experience
Experience with SQL Server and T-SQL is required.
Experience with multiple programming languages is required, with C#, .NET, and Web Services preferred.
Must also be proficient in the analysis, data mapping, transforming and transferring of data from a variety of data formats using a variety of methods.
Candidates should have familiarity with the full product development lifecycle and will be expected to solve complex problems efficiently, with advanced SQL techniques.
Experience with ETL tools to move data to and from internal and external applications.
Effective communication with team members, managers and customers will be essential.
Responsible for other duties as assigned.

Education
Bachelor's degree in Computer Science or related field is required.

Interested candidates should send their resume with cover letter, including salary history and requirements, to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

QA Tester

Mapcom Systems is looking for a passionate QA Testert to join our team and help grow our brand and business by working on one of the premier software solutions in the telecommunications industry. We are looking for an experience QA Tester who is comfortable creating end-to-end test plans and executing and managing all activities in the plan to ensure the completion of all objectives and that the solution works as expected. If this sounds like you then we would love to hear from you!

 

Purpose:

Mapcom Systems is seeking a QA Tester to provide the means and measures for testing all the aspects of a software solution, both functionally and technically, in order to meet the requirements and overall quality of the intended solution.

 

Roles and Responsibilities:

 

  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Back-end database testing in Microsoft SQL environment including validating data, stored procs, jobs and triggers.
  • Identify test requirements from specifications, map test case requirements and design test coverage plan.
  • Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
  • Create clear, concise detail oriented test plans/cases.
  • Execute and evaluate manual or automated test cases and report test results.
  • Hold and facilitate test plan/case reviews with cross-functional team members
  • Serve as liaison for development, project management, and customer support and utilize communication skills (written and verbal) to communicate bugs to developers and other stakeholders to ensure ability to write test plans and test cases.
  • Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
  • Ensure that validated deliverables meet functional and design specifications and requirements.
  • Isolate, replicate, and report defects and verify defect fixes.

 

Position Requirements:

 

  • 3+ years of relevant QA technical experience
  • 2+ years of relevant automated testing experience
  • Experience in Quality Management Software and Processes
  • Knowledge and experience using Telerik Test Studio or other automated, “record and play” scripting products
  • Knowledge and experience of the technical aspects of software solution testing
  • Strong understanding of business processes
  • Expertise in database testing in Microsoft SQL Server environments including designing and manipulating test data, validating stored procs, jobs, triggers and replication.
  • Ability to understand and create test plans from specifications or verbal communications.
  • Experience meeting key project deadlines and deliverable objectives
  • Creative problem solving skills
  • Excellent communication skills

 

 

Education/Certifications Required:

  • Bachelor’s Degree (Preferred)

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

 

 

FME Specialist

Mapcom Systems is looking for a FME Specialist to help grow our brand and business by working on one of the premier software solutions in the telecommunications industry. If you have a strong attention to detail, a love of data, and a problem solver’s mindset then we want to meet you!

 

Purpose:

Mapcom Systems is seeking a FME specialist to join our team. We are seeking technical problem solvers who have a strong attention to detail and who can focus on multiple projects at once.

 

Roles and Responsibilities:

  • Preform spatial and non-spatial data manipulation, data analytics, and data conversion for both internal and external needs
  • Utilize problem solving skills to provide support for both internal and external clients
  • Support client’s data and workbenches for reporting purposes
  • Provide client facing training
  • Identify and implement standardized workflows
  • Work with project managers to achieve deliverables
  • Documenting workflows for internal and external purposes

 

Position Requirements:

  • Prior FME, GIS/Data Analysis experience
  • Computer Science experience (preferred)
  • Web Services and Database experience (preferred)
  • Model building experience in ESRI (preferred)
  • Experience with AutoCAD file types (preferred)
  • Experience with Google Earth (KML) (preferred)
  • Strong attention to detail
  • Excellent communication skills

 

Education/Certifications Required:

  • College Degree (Required)

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

SQL Developer

Mapcom Systems is looking for a passionate SQL Developer to help grow our brand and business by working on one of the premier software solutions in the telecommunications industry. You will be working and learning closely with our Data Integration teams and will have the opportunity to sharpen your existing technical skills while gaining and developing new skills to add to your technical expertise.

 

Purpose:

Mapcom Systems is seeking a SQL Developer to script, test, and install data integration solutions linking client data from disparate systems into a centralized software solution. We are seeking technically-minded problem solvers who are capable of implementing and developing data integration solutions in support of our clients worldwide.

 

Roles and Responsibilities:

  • Transfer data between different software and database applications
  • Integrates multi-vendor billing, accounting, customer service, GPS and network monitoring applications
  • Capable of troubleshooting technical issues; SQL is most common
  • Ability to solve complex problems, provide timely updates, and prioritize multiple projects
  • Implement database integration solutions using SQL

 

Position Requirements:

  • Experience with VB6, C#, .NET or other SQL systems
  • Comfortable using SQL Server Management Studio and writing Transact-SQL
  • Understanding of SQL, relationship databases, and entity relationship diagrams
  • Excels working in small project teams while managing concurrent project milestones
  • Effectively communicate project and task updates with colleagues, management, and clients

 

Education:

  • College degree in technical Bachelor of Science fields
  • Computer Science, Computer Engineering, and Information Systems are recommended

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

Senior Account Executive

Mapcom Systems is looking for a passionate Account Executive to help grow our brand and business by working to promote one of the premier software solutions in the rural telecommunications industry. You will be joining our talented sales team to craft solutions and action plans on behalf of prospects and customers, execute sales plans, and develop strategies surrounding our product line of M4 Software Solutions.

 

Purpose:

Mapcom Systems is seeking an experienced Account Executive to join our sales team. You will be responsible for managing the relationship with prospects and customers to whom you are assigned in order to understand their current and future needs, plan how to meet those needs, and develop/close proposals to that end. The ideal candidate for this role will have a history of exceeding sales metrics and expectations, proven experience with complex sales, and also possess key relationship building skills.

 

Roles and Responsibilities:

  • Develop and demonstrate a working knowledge of M4 products and services and how they help our clients achieve greater efficiencies, revenue and customer service enhancements.
  • Identify new sales opportunities within existing accounts while growing and developing a client-account manager relationship by up-selling and cross-selling.
  • Identify and develop new accounts.
  • Craft solutions and write proposals, presentations and bids to prospective clients.
  • Assist in the development of direct sales plans and strategies.
  • Establish and maintain productive long-term networks and relationships with customers and industry partners.
  • Manage and resolve conflicts with clients to ensure customer satisfaction.
  • Represent Mapcom to the account and the account to Mapcom at sales oriented activities.
  • Interact and coordinate with the sales team and other staff members in other departments working on the same accounts in order to ensure the
  • Establish budgets with the client and Mapcom.
  • Perform under time deadlines
  • Travel to client and prospective client sites.

 

Position Requirements:

  • Proven experience as an Account Executive with a history of exceeding sales quotas.
  • Proven ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Experience in delivering client-focused enterprise-wise solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Proven ability to manage multiple clients/prospects through an extended sales cycle.
  • Experience establishing and strengthening relationships with key contacts within different clients.
  • Excellent listening, negotiation and presentation skills.
  • Excellent verbal and written communications skills.
  • Up to 50% travel required.

 

Education:

  • Bachelor’s Degree Required

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

 

 

 

Web Application Developer

 

Purpose:

Mapcom Systems is seeking a Web Application Developer to perform system analysis, develop, test and implement applications and databases for a full suite of software solutions primarily web based applications as well as client/server and third-party integrations.

 

Roles and Responsibilities:

  • Coding, testing and debugging programs according to specifications
  • Creating, modifying, expanding and updating primarily web applications
  • Integrating third-party data sources

 

Position Requirements:

  • 4+ years of experience with a strong background in C#, ASP.NET, MVC, Windows Forms, JQuery, AJAX and SQL Server
  • Proficient in the analysis, mapping, transforming and transferring of data from a variety of data formats using a variety of methods
  • Prior experience developing fiber management and circuit management functionality is a plus
  • Experience with GIS/CAD applications, Java, Telerik, Xamarin, or XML/Web Services/API is a plus
  • Strong communication skills
  • Strong problem-solving and analytic skills
  • Ability to quickly master new technologies and work in a constantly evolving environment

 

Education:

  • Bachelor’s Degree in Computer Science or related field is required

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE

Other Opportunities

Even when not currently hiring, we collect resumes for the following areas of expertise. We will refer to those resumes as positions become available.

  • Record Conversion
  • Electronic Mapping, Digitizing
  • Marketing
  • Sales Account Management
  • Senior Sales Account Executives
  • Software Development Manager
  • Database Developer
  • Programming

Mapcom Systems is an Equal Opportunity Employer (EOE).

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