Careers

Mapcom is growing and looking for qualified professionals to fill the following positions.

If you have been directed to this page from another source (LinkedIn, Monster, RichmondJobs.com, etc.) please follow the instructions in the job descriptions for submitting your resume. We do not accept phone calls regarding open positions or resumes via fax.

Project Coordinator

Purpose:

Mapcom Systems is looking for a passionate Telecom professional to join our team as a Project Coordinator to help grow our brand and business by working on one of the most effective and customizable software solutions in the telecommunications industry. This position will assist with the physical and logical build out of our telecommunications customers’ networks.

 

Roles and Responsibilities:

  • Work with Production Programing and Project Managers on data imports
    • Assist in developing scope and requirements
    • QA imports
    • Track, modify, edit imports to completion
  • QA overall OSP/ISP project
  • Digitizing responsibilities:
    • Perform import cleanup digitizing
    • Perform editing, sourcing and splicing
  • Testing responsibilities
    • Perform testing on new software releases
    • Perform testing on new software modules
  • Assist with the documentation of Solutions Delivery job-aids, processes, etc. as needed
  • Work closely with Project Managers to monitor projects from setup to completion
  • Track project tasks and progression
  • Run weekly meetings and provide weekly status updates to client (as needed by the PM)
  • Attend monthly/quarterly Mapcom all-hands meetings
  • Some travel may be required

 

Position Requirements:

  • Dependable to successfully meet goals and deadlines with excellent quality
  • Prior experience with telecommunications service providers (ILEC, CLEC, Wireless, Cable) a plus
  • Prior experience with AutoCad, Microstation and/or telecommunications and outside plant a plus
  • Strong analytical and creative problem solving skills
  • Good interpersonal skills to interact with customers, management and team members
  • Excellent communication skills to interact with team members and senior support personnel
  • Team player: ability to work as part of a team
  • Strong written and verbal communication
  • Strong attention to detail
  • 3-5 years Project Coordinator experience
  • Bachelor’s degree in Information Technology, Computer Science or GIS (Preferred)

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to BMiller@mapcom.com. No telephone calls or faxes please. EOE.

SQL Developer

Mapcom Systems is looking for a passionate SQL Developer to help grow our brand and business by working on one of the premier software solutions in the telecommunications industry. You will be working and learning closely with our Data Integration teams and will have the opportunity to sharpen your existing technical skills while gaining and developing new skills to add to your technical expertise.

 

Purpose:

Mapcom Systems is seeking a SQL Developer to script, test, and install data integration solutions linking client data from disparate systems into a centralized software solution. We are seeking technically-minded problem solvers who are capable of implementing and developing data integration solutions in support of our clients worldwide.

 

Roles and Responsibilities:

  • Transfer data between different software and database applications
  • Integrates multi-vendor billing, accounting, customer service, GPS and network monitoring applications
  • Capable of troubleshooting technical issues; SQL is most common
  • Ability to solve complex problems, provide timely updates, and prioritize multiple projects
  • Implement database integration solutions using SQL

 

Position Requirements:

  • 6-12 months of proven work experience in Information Technology or Software Development
  • Experience with, C#, .NET or other SQL systems
  • Comfortable using SQL Server Management Studio and writing Transact-SQL
  • Understanding of SQL, relationship databases, and entity relationship diagrams
  • Excels working in small project teams while managing concurrent project milestones
  • Effectively communicate project and task updates with colleagues, management, and clients

 

Education:

  • College degree in technical Bachelor of Science fields
  • Computer Science, Computer Engineering, and Information Systems are recommended

 

We encourage all candidates who enjoy working in small teams and have a desire to grow their technical skills and careers while working in a fantastic environment to apply!

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

Sr. Reports Analyst

Mapcom Systems is looking for a passionate and creative professional to help delight our customer and grow our brand and business by working on one of the most effective and configurable software solutions in the telecommunications industry. This position requires someone who has a keen eye for quality, the ability to navigate within complex customer conversation, and the ability to work with multiple different departments including solutions delivery, marketing, sales and support to research, design, and launch new products and support existing ones. If you are a professional with quality assurance, product management, or project management experience who has a passion for software and a technical and business perspective, then we want to speak with you!

 

Purpose:

Mapcom Systems is seeking a senior reporting analyst to work with Mapcom’s product management, solutions delivery, marketing, sales, and support departments to deliver on customer requirement and at the same time design reporting solutions aimed at creating net new value for our clients. We are looking for someone that has experience working in the software industry with skills in quality assurance, product management, and project management that can help Mapcom grow through the evolution of our existing M4 product line and development of new product modules. In this role, the reporting subject matter expert is responsible for coordinating internally and externally with customers and partners to identify market and client specific reporting needs, build and manage a repository of report, and research and design the future reporting engine for the ensure the M4 product line.

 

Roles and Responsibilities:

 

  • Interact with project managers and clients to gather project specific reporting requirements
  • Execute against business requirements to deliver reporting solutions
  • Develop a long-term reporting vision and product strategy
  • Research, design, and launch an evolutionary product to Mapcom’s current solution
  • Gather requirements and help define your product’s vision and strategy
  • Be able to communicate both the business and technical rationale behind your product recommendations and decisions.
  • Be the subject matter expert and product expert for your products.
  • Serve as the key liaison to marketing and sales for your products and its features.
  • Play a key role within solutions delivery to deliver successful reporting implementations
  • Understand the entire product suite and how your vision for reporting interacts with them. Work with other Product Managers to build standard solutions for our clients.
  • Leverage technology acumen to work closely with architecture and development to ensure a solid product for the short and long term.
  • Develop a deep understanding of client needs and market trends. Run Special Interest Groups for your products to solicit customer feedback and keep them appraised of ideas and progress.
  • Determine product priorities, including new features and bug fixes
  • Owning and creating the business/product requirements documentation
  • Manage feature iteration throughout the product lifecycle
  • Owning and creating the documentation for your products
  • Define metrics for success and failure – analyze and create dashboards for key metrics.
  • Detailed-oriented with advanced analytical and problem-solving skills

 

Position Requirements:

 

  • 3-5 years of experience in product management, quality assurance, or project management roles for a software company
  • Excellent written and verbal skills – ability to communicate effectively across all levels
  • Exposure to and understanding of modern reporting engines (Power BI, Tableau, etc.)
  • SQL experience (preferred.  not required)
  • Ability to travel up to 25%
  • Strong understanding of Microsoft Office (Excel, Word)
  • Must have ability to work with others, accept direction and work under tight timelines

 

If interested, please send your resume with cover letter to Tmizell@mapcom.com. No telephone calls or faxes please. EOE.

Other Opportunities

Even when not currently hiring, we collect resumes for the following areas of expertise. We will refer to those resumes as positions become available.

  • Record Conversion
  • Electronic Mapping, Digitizing
  • Marketing
  • Sales Account Management
  • Senior Sales Account Executives
  • Software Development Manager
  • Database Developer
  • Programming

Mapcom Systems is an Equal Opportunity Employer (EOE).

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