October 19, 2016 – RICHMOND, VA Mapcom Systems, a leading provider of visual operations management software, hosted their annual M4 Users Conference at the Downtown Marriott in Richmond, VA October 10 – 14. Clients from all over the country traveling to Richmond to participate in trainings, workshops, special interest groups, and social outings.


James Madison University (JMU), who adapted Mapcom’s M4 Solutions last year, attended the conference to gain more knowledge on the software. Since becoming a client, JMU has been able to increase efficiency in many aspects such as processing locates, manholes, and identifying emergency phones. All of these have resulted in a pace of saving over 150+ man hours a year.


Every year the Proactive Plant Management award is given to a few Mapcom clients at the M4 Users Conference. James Madison University was one of the winners this year for their dedication to efficient plant management using M4 Solutions.


About James Madison University

James Madison University is a public school located in Harrisonburg, VA. The university offers 124 degree programs including bachelor’s, master’s, and doctoral. For more information about the James Madison University, visit www.jmu.edu.


About Mapcom Systems

Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.