M4 software will help Network USA manage their operations and infrastructure visually.
August 1, 2014 – RICHMOND, VA – Mapcom Systems, a leading provider of visual operations management software, announced today that Network USA, a telecommunications service provider based in Louisiana, has selected M4 Solutions as the operations solution to help manage their inside and outside networks for the communities they serve on the Gulf Coast.
Network USA’s objective was to gather fiber data more effectively in order to submit timely and accurate bids to their clients and prospects. They sought out an efficient and accurate solution that would allow them to collect the data necessary for submitting quotes. They turned to Mapcom after learning more about M4’s OSP and ISP capabilities, as well as Mapcom’s superior customer service.
“With the implementation of M4, Network USA has gained the ability to map our assets in the field and make that information available to all of our internal employees,” said James Davis, President of Network USA. “This has created an environment that yields quicker problem resolution as well as greater accuracy in quoting new opportunities for revenue growth,” added Davis.
The M4 Solutions software includes comprehensive design and mapping tools, integrated work order, fiber and central office management and various support applications, such as workforce management, services management and CPR integration. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.
Network USA joins over 180 communications service providers who have selected M4 Solutions.
About Network USA
Network USA is a Louisiana based regional telecommunications provider. Focusing on bringing next generation services and solutions to the Gulf Coast, Network USA is investing in the future of Louisiana. As the region continues to provide a great environment for attracting new business, Network USA is committed to expanding their network and enhancing service offerings to meet the growing needs of their customers. To learn more about Network USA, visit the company’s website at www.networkusa.com.
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.
Media Contact:
Sharon Kessinger
804-743-1860 x322