M4 Software will help STRATA Networks manage operations and infrastructure visually.

 

January 17, 2013 – RICHMOND, VA – Mapcom Systems, a leading provider of visual operations management software, announced today that STRATA Networks, a telecommunications service provider based in Roosevelt, Utah, has selected M4 Solutions as the operations solution to help manage their inside and outside networks for their Utah facilities.

The M4 Solutions software includes comprehensive design and mapping tools, integrated work order, fiber and central office management and various support applications, such as workforce management, services management and CPR integration. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.

“We believe M4 Solutions represents a product with a solid and proven history,” said Dave Ryan, Engineering Supervisor for STRATA Networks. “The selection of M4 is expected to bring value and efficiencies for the company as a whole. We expect all departments to have improved access to critical plant and network information that will assist them greatly in their duties, which will ultimately result in added benefits and better service for our customers,” stated Ryan.

“STRATA is committed to providing the highest level of telecommunications services. The M4 Solutions implementation will ultimately help us to improve and enhance the services we offer to our customers,” stated Jeff Goodrich, Chief Operations Officer of STRATA Networks.

STRATA Networks joins over 150 communications service providers who have selected M4 Solutions.

 

About STRATA Networks

STRATA NETWORKS (Formerly UBTA-UBET Communications) is headquartered in Roosevelt, Utah, with business offices in Utah, Wyoming, and Colorado; and is currently serving over 60,000 customers. STRATA NETWORKS is a local telecommunications cooperative. As a cooperative, customers have the opportunity to also become member owners of the company. Member owners may receive patronage dividends and participate in company voting processes. STRATA NETWORKS offers advanced voice, cable TV, broadband, wireless, and long distance services.

 

About Mapcom Systems

Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as wireless, fiber, coax and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.

 

Media Contact:

Sharon Kessinger

804-743-1860 x322