December 28, 2017 – RICHMOND, VA Mapcom Systems, a leading provider of visual operations management software, hosted their annual M4 Users Conference at the Downtown Marriott in Richmond, VA, November 6 – 10, 2017. Over 150 M4 Users from all over the country traveled to Richmond to participate in trainings, workshops, special interest groups, and social outings.

University of California, Santa Cruz (UCSC) adopted Mapcom Systems’ M4 Solutions in 2012. UCSC is one of the leading campus users of M4, pioneering the use of M4’s Web Console in a campus environment. UCSC’s team has broken away from the traditional campus model and has focused on mobility and the speed of getting as much information as possible out to their team of techs, OSP engineers, network engineers, and their directors.

Every year the Campus Innovation Award is given at the annual M4 Users Conference. University of California, Santa Cruz was the winner this year for their innovative use of the product . “With their use of M4 Web Console, University of California Santa Cruz exemplifies the core of what it means to be a campus user,” said Chuck Flournoy, President of Mapcom Systems. “Through M4, they have completely overhauled their network to maximize efficiency and visibility for their team.” UCSC demonstrated significant success in receiving unique M4 benefits that helped improve their quality of work throughout their team and gained efficencies in mobility and speed of dispersed information.

Gina Quolas from UCSC was in attendance to receive the award and is pictured below. Also pictured are Mapcom Systems’ John Granger, Collin Granger, and Chuck Flournoy.


About University of California, Santa Cruz

University of California, Santa Cruz is a public research university located in Santa Cruz, California. Undergraduate and graduate students pursue academic passions in over 65 majors and 41 masters’, doctoral, and graduate programs. For more information about the University of California, Santa Cruz, please visit

About Mapcom Systems

Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at