The M4 Solutions Suite

M4 Solutions, developed by Mapcom Systems, is a visual operations platform that allows communications service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements.

Used by telecommunications organizations, fiber communities and campus communications providers of all sizes, M4 is configurable and expandable to meet a provider’s specific needs. M4 Solutions is helping over 180 telecommunications providers throughout the United States, Canada, Central America and the Caribbean to increase their revenue and cut expenses by enhancing their information flow visually. Read more>>

Combine Workflow and Workforce Management

M4 Workforce software enables real time transfer of trouble ticket and service order information and status between dispatch, the NOC, customer service and field technicians. In addition, it offers providers with the ability to track their truck assets. Read more>>

Design and Manage Circuits Across Multiple Vendors

A unique physical and logical planning and monitoring tool for OSP, ISP, circuits, connections and terminations, M4 Circuit Manager is providing crucial network management insight and capabilities, driving an efficiency revolution for expanding telecommunications companies. Read more>>

Manage Wireless Operations from Front Office to Field

Rapid growth in the wireless communications market is creating the need for the comprehensive, geographically-correct planning, monitoring and reporting functionality available in the newly developed M4 Wireless module. Read more>>