Visualize with M4 Solutions

Our dynamic Visual Operations System brings all your assets together into one powerful interface. Manage your company's plant, people, and processes with our flexible, integrated solution.

Break Down Data Silos

Isolated information is the most commonly reported reason for communication failure within an organization. Find out how M4 Solutions opens channels of communications between departments with a central source of data.

Reduce Outage Duration

Do you have the tools to resolve outages quickly? See how our fully integrated M4 Solution is the key to a quick response time, accurate reporting, and better customer service.

Marketing and Sales

Equip your sales and marketing teams with the best tool for intelligent targeting and upselling. M4 RevGen Suite assists with every step in the process, from identifying opportunities, to visualizing network routes, to scheduling construction installs.

Collaborate.  Integrate.  Visualize.

M4 Solutions' modular OSS platform helps increase efficiency throughout your organization. By integrating with existing systems, M4 ensures data is visible to each department without sacrificing accuracy. We offer a variety of solutions to manage operations from top to bottom, with the flexibility to meet your unique needs.

What industry are you in?

Communications Providers

Communications Providers

Mapcom has developed one of the strongest reputations in the industry for developing software and solutions that truly make it easier to run and maintain a Communications Provider.

Transport Providers

Transport Providers

With one easy-to-navigate and intelligent map, long-haul and transport providers can view their fiber networks as a whole and drill down to unique instances within the same system.

University Networks

University Networks

M4 Solutions links the most detailed aspects of your campus-based communications network with an easily navigated map, making information retrieval and updates instantaneous.

Want an in-depth look at how M4 can help your business? Let's talk!


Mapcom Systems and M4 Solutions by the numbers:


Customer Satisfaction Rating


Average Time Saved for Clients



Average Increase in Revenue Growth

Eager to improve workforce efficiency?

From poor data visibility to technician task complexities, we have seen it all. Find out how M4 Solutions can help improve workforce efficiency and simplify management.

Learn More

The M4 Visual Operations System

Visuals enhance organizational communications. For operational support systems, or “OSS”, communicating information quickly to the right decision maker is critical. A Visual Operations System can be summed up like this: quick, clear, visual communication.

A Visual Operations System , or “VOS,” brings together all of an organization’s operations, and displays information to facilitate quick, timely, and accurate decisions.

At Mapcom our M4 platform is designed as a VOS, allowing operational data about communications providers, universities, and transport providers to flow to the people that need it as they manage the processes critical to the success of the organization.

Rev Your Engine with Optional Trainings at the M4 Users Conference!

Here at Mapcom, we pride ourselves on delivering trainings to our clients that are continuously rated at an above average level. While attending our annual User’s Conference in Richmond this October, you can bookend your experience with up to three different optional...

Registration for the 2018 M4 Users Conference Is Now Open!  

Drivers, start your engines! Registration for the 2018 M4 User Conference is now open! Over the course of a week, the 2018 M4 Users Conference is your opportunity to network, learn new skills, and help guide the path of M4 development. Your pit crew is standing by and...

Best of Breed vs. Monolithic Systems: Finding the Best Software Solutions Philosophy

Idioms often find themselves embedded into many aspects of our lives. These phrases are used to drive home a thought or differing point of view. We’ve all heard someone tell us “not to cry over spilt milk” or to “not put the cart before the horse.” If you were having...

Circuit SLAs: Tips to Save You Time & Money

Navigating the world of Circuit SLAs can prove to be a struggle. There are so many circuits, going in so many directions, tied to so many different pieces of equipment, related to so many different end users, and possibly involving various other telecom providers for...

Campus Networks: Challenges and Opportunities

  In the world of campus telecommunications networks, there are a number of obstacles to creating efficiency and accuracy in daily operations: it can often be a challenge to track and view the physical/logical paths, manage cross-connects, understand capacity, and...

Featured Associations


What some of our clients are saying about Mapcom and M4:

“Great product with great people that go above and beyond for their customers.”


“Mapcom's M4 suite of products allows us to share information easily across the enterprise. The integration of our billing and operations support systems will save us countless hours in our day-to-day operations.”

Pioneer Communications

“Mapcom has the insight of an entire industry and leads the industry in the scope of its product.”