Visualize with M4 Solutions

Our dynamic Visual Operations System brings all your assets together into one powerful interface. Manage your company's plant, people, and processes with our flexible, integrated solution.

Break Down Data Silos

Isolated information is the most commonly reported reason for communication failure within an organization. Find out how M4 Solutions opens channels of communications between departments with a central source of data.

Reduce Outage Duration

Do you have the tools to resolve outages quickly? See how our fully integrated M4 Solution is the key to a quick response time, accurate reporting, and better customer service.

Marketing and Sales

Equip your sales and marketing teams with the best tool for intelligent targeting and upselling. M4 RevGen Suite assists with every step in the process, from identifying opportunities, to visualizing network routes, to scheduling construction installs.

Collaborate.  Integrate.  Visualize.

M4 Solutions' modular OSS platform helps increase efficiency throughout your organization. By integrating with existing systems, M4 ensures data is visible to each department without sacrificing accuracy. We offer a variety of solutions to manage operations from top to bottom, with the flexibility to meet your unique needs.

What industry are you in?

Communications Providers

Communications Providers

Mapcom has developed one of the strongest reputations in the industry for developing software and solutions that truly make it easier to run and maintain a Communications Provider.

Transport Providers

Transport Providers

With one easy-to-navigate and intelligent map, long-haul and transport providers can view their fiber networks as a whole and drill down to unique instances within the same system.

University Networks

University Networks

M4 Solutions links the most detailed aspects of your campus-based communications network with an easily navigated map, making information retrieval and updates instantaneous.

Want an in-depth look at how M4 can help your business? Let's talk!


Mapcom Systems and M4 Solutions by the numbers:


Customer Satisfaction Rating


Average Time Saved for Clients



Average Increase in Revenue Growth

Eager to improve workforce efficiency?

From poor data visibility to technician task complexities, we have seen it all. Find out how M4 Solutions can help improve workforce efficiency and simplify management.

Learn More

The M4 Visual Operations System

Visuals enhance organizational communications. For operational support systems, or “OSS”, communicating information quickly to the right decision maker is critical. A Visual Operations System can be summed up like this: quick, clear, visual communication.

A Visual Operations System , or “VOS,” brings together all of an organization’s operations, and displays information to facilitate quick, timely, and accurate decisions.

At Mapcom our M4 platform is designed as a VOS, allowing operational data about communications providers, universities, and transport providers to flow to the people that need it as they manage the processes critical to the success of the organization.

CAF II – What You Need To Know

  A Brief History of the USF In 1997, the Federal Communications Commission established the Universal Service Fund (USF) in an attempt to encourage and promote the extension of telecommunications services to unserved or underserved rural areas across the US. The...

Ready, Aim, Fire: Targeted Trade Show Behavior

here’s a reason the saying goes, “ready, aim, fire” and not “fire, aim, ready”; though the business world sometimes tries to test this theory.  Like most things in life, planning and preparation will almost always set you up for success, yielding the best results...

Game On! Thank You for Attending the 16th Annual M4 Users Conference!

  Game On! On behalf of the Users Conference Planning Committee and our Mapcom family, thank you for making our 16th annual Users Conference a home run! As you settle back into your home offices, here a few tips to help keep your UC winning streak going long after the...

Mapcom Systems Partners with Dynetics To Bring SelfAssure Portal to Its Clients

Mapcom Systems announced today a collaboration with Dynetics to bring SelfAssure, their cyber risk management portal, to M4 Solutions users. More information is available in the press release released today. Dynetics has over 16 years of experience in information...

Driving M4 Forward: Special Interest Groups at the 2017 M4 Users Conference

  Have you attended one of our online Special Interest Groups? The M4 Users Conference creates an opportunity to bring the M4 user community together for a once a year face-to-face conversation focused on marketplace challenges and how the use of software can help...

Featured Associations


What some of our clients are saying about Mapcom and M4:

“Great product with great people that go above and beyond for their customers.”


“Mapcom's M4 suite of products allows us to share information easily across the enterprise. The integration of our billing and operations support systems will save us countless hours in our day-to-day operations.”

Pioneer Communications

“Mapcom has the insight of an entire industry and leads the industry in the scope of its product.”