Visualize with M4 Solutions

Our dynamic Visual Operations System brings all your assets together into one powerful interface. Manage your company’s plant, people and processes with our flexible, integrated solution.

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Break Down Data Silos

Isolated information is the most commonly reported reason for communication failure within an organization. Find out how M4 Solutions opens channels of communications between departments with a central source of data.

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Reduce Outage Duration

Do you have the tools to resolve outages quickly? See how our fully integrated M4 Solution is the key to a quick response time, accurate reporting and better customer service.

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Marketing and Sales

Equip your sales and marketing teams with the best tool for intelligent targeting and upselling. M4 RevGen Suite assists with every step in the process, from identifying opportunities to visualizing network routes to scheduling construction installs.

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Collaborate.  Integrate.  Visualize.

M4 Solutions’ modular OSS platform helps increase efficiency throughout your organization. By integrating with existing systems, M4 ensures data is visible to each department without sacrificing accuracy. We offer a variety of solutions to manage operations from top to bottom, with the flexibility to meet your unique needs.

What industry are you in?

Communications Providers

Communications Providers

Mapcom has developed one of the strongest reputations in the industry for developing software and solutions that truly make it easier to run and maintain a Communications Provider.

Transport Providers

Transport Providers

With one easy-to-navigate and intelligent map, long-haul and transport providers can view their fiber networks as a whole and drill down to unique instances within the same system.

University Networks

University Networks

M4 Solutions link the most detailed aspects of your campus-based communications network with an easily navigated map, making information retrieval and updates instantaneous.

Want an in-depth look at how M4 can help your business? Let's talk!

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Mapcom Systems and M4 Solutions by the numbers:

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Customer Satisfaction Rating

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Average Time Saved for Clients

Clients

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Average Increase in Revenue Growth

Eager to improve workforce efficiency?

From poor data visibility to technician task complexities, we have seen it all. Find out how M4 Solutions can help improve workforce efficiency and simplify management.

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Fiber

The M4 Visual Operations System

Visuals enhance organizational communications. For operational support systems, or “OSS”, communicating information quickly to the right decision maker is critical. A Visual Operations System can be summed up like this: quick, clear, visual communication.

A Visual Operations System brings together all of an organization’s operations, and displays information to facilitate quick, timely, and accurate decisions.

At Mapcom our M4 platform is designed as a VOS, allowing operational data about communications providers, universities and transport providers to flow to the people that need it as they manage the processes critical to the success of the organization.

Tabulation of All RUS Units in One Place: Vendor Shortcomings

  The following two-part blog was contributed by Tom Vick, ­­­Director of Engineering at Pioneer Communications. Pioneer Communications has been a Mapcom Systems customer for four years. In part one of this series, Tom discusses the company’s struggle to find a...
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Achieve Mission Possible

  Achieve great things at this year’s M4 User Conference with our inspiring theme, Mission Possible!  Join us in Richmond, VA for the week of Oct 10-14, 2016 to network with peers, secure new knowledge of M4 and gather intel on the future of Mapcom Systems. Get...
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Declare OSS Freedom

  On July 4th, the United States of America celebrates its Independence Day. It is a day that recognizes the freedoms that the founding fathers of the United States wrote into the Declaration of Independence. As we remember this holiday and reflect on the...
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One Year of Mapcom Blogs

  Last June, we launched the Mapcom Systems Blog. Since last June we’ve published over 100 posts on various topics, industry news, and events. We have had over 11,000 pageviews coming from our blog. The visits to the blog have averaged approximately 4 and a half...
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Save the Date for the 2016 M4 User Conference

  By now many of our clients and users will have received their save the date postcards for the 2016 M4 User Conference in Richmond, VA from October 10-14, 2016. In 2015 over 150 people attended, making it the largest User Conference in the history of Mapcom....
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Featured Associations

What some of our clients are saying about Mapcom and M4:

“Great product with great people that go above and beyond for their customers.”

Armstrong

“Mapcom’s M4 suite of products allows us to share information easily across the enterprise. The integration of our billing and operations support systems will save us countless hours in our day-to-day operations.”

Pioneer Communications

“Mapcom has the insight of an entire industry and leads the industry in the scope of its product.”

Shentel

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