Order and Service Management
Order and service management becomes simple and streamlined with M4’s modular solution options. Whether you’re looking for a better way to dispatch technicians or need to automate time-consuming processes, you will find an answer with M4 Solutions.
Easily monitor workflows from start to finish.
Reduce install time by managing the service order lifecycle and tasks across multiple departments. Create a reusable process template for repeatable internal and external workflows. Easily manage, search, and view details of the process for the latest status, and identify bottlenecks before they occur.
Manage your workforce effortlessly.
Manage and track service orders, trouble tickets, and dispatching within one application that’s integrated with customer and network data. Initiate, schedule, dispatch, and close tickets all within one interoperable system.
Simplify work order management.
Reduce design and drawing time for construction work order management. Then go a step further by automating staking sheets and reporting capabilities to allow in-house management of construction and as-built updates.
Save time with automated assignment.
Streamline by integrating billing and plant management systems into your intelligent map. User-defined, rules-based automation allows your team to increase efficiency and reallocate time.