Blog
We keep track of the latest news, trends, and updates affecting our industry. Follow us to be the first to hear announcements about M4 and more.
Automate 811 Positive Response in Your State with Pinpoint811
It’s been a beyond challenging year for the telecom industry in different ways. Many providers are seeing a surge in their business as 2020 has brought an unprecedented demand for broadband that is taxing field crews, dispatchers, and engineering departments alike....
UC 2020: Top Takeaways
This October we took our signature event, the M4 Users Conference, online! While we couldn’t all be together in Richmond, we still spent a week together with educational sessions, training classes, and networking. In case you missed it, we’re breaking down this...
Why Networks Need a Physical Connection for Logical Data
As networks move towards a virtual environment, it’s increasingly important to associate equipment with physical assets. Proactively creating these relationships allows providers to better understand and troubleshoot the network during planned or...
Respond to Outages Faster with Integrated CMS Alarms Data
The Challenge Outages are inevitable. Equipment failures, construction mishaps, or inclement weather can cause unexpected disruptions of service. You already have systems monitoring your network to notify you when these events occur, but you can’t quickly pinpoint a...
Map Talk: What Can You Expect from a Virtual M4 Users Conference?
On this episode of Map Talk, host Allison Williams sits down with Product Marketing Manager, Emily James, to discuss this year’s annual M4 Users Conference, what to expect, and how we’re adapting to the new virtual landscape of 2020! You can listen or read a copy of...
Tune Up Your Locates Process with Three 8/11 Day Reminders
According to the Common Ground Alliance, an underground utility line is damaged every six minutes – potentially causing serious personal harm and expensive property damage that leaves telecommunications companies, electric cooperatives, and other utility providers...