by Marketing Team | Aug 25, 2015
Want to take your M4 expertise to the next level? Get M4 Certified! Our customer certification program includes four levels of achievement: Specialist, Professional, Expert, and Master. You can take quizzes on the modules you own to earn new points and reach the next... Read More
by Jonathan Crawford | Aug 19, 2015
Last week, I walked through the different ways Product Managers can source and incorporate feedback directly from users and internal resources. Now it’s time to talk about using this information to create and implement a product roadmap. Once all the feedback from... Read More
by Jonathan Crawford | Aug 5, 2015
Having led over 180 implementations of our software for Communication Service Providers, Utilities, Campuses, Managed Service Providers, and Enterprises, we have discovered some common best practices for large-scale software deployments. Using these guidelines will... Read More
by Jonathan Crawford | Jun 24, 2015
Last week we covered common sources of friction among our clients. Today we’ll look at the WD-40 solution: centralizing your data! Yes, this is easier said than done, but the immediate and long-term effects of centralizing data have been making our clients lives... Read More
by Marketing Team | Jun 17, 2015
With a client base of over 180 Communication Service Providers (CSPs) that serve much of rural North America, we consider ourselves experts in the challenges facing rural telcos. Inefficiencies become sources of friction – they can gum things up and slow operations.... Read More
