Justifying the Investment in M4 Asset Manager >>

The most critical problems M4 Asset Manager solves are those caused by having network documentation and data housed in a variety of locations from spreadsheets to paper records to employees’ memories.

In too many organizations countless hours are spent annually identifying and managing the location of passive cable locations and paths, tracking service tags and rediscovering jack locations. With M4 Asset Manager, all of these connections and equipment are documented as efficiently as possible by tying together the best, most detailed records available through auto-discovery network software and the records manually maintained on paper and spreadsheet. In addition, M4 Asset Manager brings into a single easy-to-use repository critical end-user data such as employees’ phone extensions, handset records, and hardware/software assignments - thereby creating an efficient process for managing employee adds, changes and deletions as they relate to IT nfrastructure.

Importantly, M4 Asset Manager enhances both the initial population of data in M4 Network Equipment Manager by mining a deeper level of detail from network devices than is provided by network management systems, as well as monitoring and managing network changes on an ongoing basis. In conjunction with your current NMS, M4 Asset Manager combines the configurable detail you specify for your equipment with location information for rooms, racks and jacks to deliver a visual interface for IT asset management. 

Within the M4 Solution Suite, M4 Asset Manager extends the topographical network visibility beyond the active equipment at the rack all the to the jack at each employees’ desk. With M4 Asset Manager, M4 now enables visualization not just of the central office and remotes, but the entire office. The result is significant time savings on the part of IT and networking professionals as they manage the full array of network devices and infrastructure.

To support the never ending quest for new revenue streams, M4 Asset Manager can also be deployed on a shared-revenue basis as a valued-added service that Mapcom customers can offer to their own commercial customers. Using the bird-eye view into an end customer’s network and building that M4 Asset Manager provides, network administration services can be offered via the same network operations infrastructure that is already in place to manage the telecommunications network. As the technology leader in your area, offering additional network services is a natural extension of your telecom/IT expertise and community presence – allowing you to leverage existing infrastructure and personnel to gain additional revenues and support your customers more fully.

M4 Field Managers and Consoles >>

M4 Field Managers and Consoles integrate with the entire M4 Solutions Suite to ensure everyone has access to the data they need. Use M4 Field Managers and Consoles to view, search, verify, and print records your telecommunications company stores in M4.

M4 Foundation >>

M4 Foundation includes a complete array of telecom specific CAD tools, and gives users the ability to integrate and correlate data from existing billing, accounting, trouble ticket, GPS tracking and network monitoring applications with a geographically correct land base map of all network elements.

M4 Telephony >>

Telephony offers complete OSP design and maintenance tools and allows users to perform many time-saving tasks such as automatic cable throws pair tracing and color-coded cable fill rates at the touch of a button.

M4 Fiber >>

Manage fiber networks alone or in conjunction with your copper plant. Mapcom provides the first and only product that can fully integrate fiber and copper management tools into one easy-to-use system. Complete optical budget construction, splice connection management and analysis of all fiber strands within a sheath.

M4 Circuit Manager >>

M4 Circuit Manager extend's M4's scope from infrastructure connections to both the physical and logical layers in the network.  Circuit Manager enables companies to plan and manage outside plant, inside plant, connections and terminations, and circuits all from within the same geographically correct platform - all the while staying integrated with various EMS and other CRM, network management, billing and accouting applications.

M4 Work Order >>

M4 Work Order has been proven to reduce work order drawing time up to 75 %!

M4 Conduit Manager >>

Transform conduit from lines on a map to an active conduit interface that links, reports and manages cables within conduit with the click of a button.

M4 Network Equipment Manager >>

Design, map and manage your entire inside plant for copper, coax and fiber based systems. Provides the capability for converting existing static Visio drawings into live, interactive, database-driven rack and equipment representations and incorporates customer premise equipment tracking.

M4 Dispatch Manager >>

Using your map in M4 as the interface, Dispatch Manager geographically maps your trouble tickets, service orders and technicians and allows you to schedule and move them through the life-cycle.

M4 Asset Manager >>

M4 Asset Manager is a new class of Geographic Operations Software (GOS) that enables users to manage and organize the office's infrastructure by tracking the end-to-end connectivity of networking equipment, computers, VOIP phones, security devices and printers.  M4 Asset Manager is designed for telecoms to more effectively manage their own internal network through an intuitive graphical interface that allows managers to navigate network information visually.

M4 GPS Tools >>

Along with superior functionality and performance, M4 GPS Tools allows for tightly integrated information flow from the field collection of GPS data into the M4 database. It facilitates the creation of records of all outside plant items and ensures accurate data for use in M4 CPR.

M4 GPS Suite >>

M4 GPS Suite is a geographical, map-based platform from which telecommunications providers can easily offer hosted services to residential and business customers.

M4 Services Manager >>

Used by customer service, management, marketing and sales, Services Manager clearly reports and visibly maps which customers are available for up-sell as well as prequalification for various services throughout your exchanges.

M4 CPR >>

Pulling data directly from engineering plant records and work orders, M4 CPR enables automatic asset tracking. Integrates with existing accounting and inventory applications to automate construction cost estimating and as-built reporting. CPR's may now be created automatically. Easy, accurate and adaptable to your state requirements.

M4 Integration Engine >>

Correlate the vast amounts of data you track throughout your company by combining different information from software and database applications in a geographic, map-based interface.