The M4 Solutions Suite
M4 Solutions, a map-based Geographical Operations System (GOS) software suite that manages outside, inside and wireless plant at both the physical and logical levels, allows telecommunications providers to enhance their information flow by creating maps and displaying data in a geographic view. M4’s open-system approach enables you to integrate and correlate data from existing billing, accounting, trouble ticket, GPS tracking and network monitoring applications with a geographically-correct land base map of all network elements.
Used by independents, cooperatives, fiber communities and campus telecommunications providers of all sizes, M4 is configurable and expandable to meet a provider’s specific needs.
M4 Foundation >>
M4 Foundation includes a complete array of telecom specific CAD tools, and gives users the ability to integrate and correlate data from existing billing, accounting, trouble ticket, GPS tracking and network monitoring applications with a geographically correct land base map of all network elements.
M4 Telephony >>
Telephony offers complete OSP design and maintenance tools and allows users to perform many time-saving tasks such as automatic cable throws pair tracing and color-coded cable fill rates at the touch of a button.
M4 Fiber >>
Manage fiber networks alone or in conjunction with your copper plant. Mapcom provides the first and only product that can fully integrate fiber and copper management tools into one easy-to-use system. Complete optical budget construction, splice connection management and analysis of all fiber strands within a sheath.
M4 Circuit Manager >>
M4 Circuit Manager extend's M4's scope from infrastructure connections to both the physical and logical layers in the network. Circuit Manager enables companies to plan and manage outside plant, inside plant, connections and terminations, and circuits all from within the same geographically correct platform - all the while staying integrated with various EMS and other CRM, network management, billing and accouting applications.
M4 Assignment >>
Mapcom introduces the new, standalone M4 Assignment module to manage and assign services and plant. M4 Assignment incorporates both copper and fiber assignment in one conveniently accessible toolbar, streamlining the assignment process. Integrating with billing and plant management systems, M4 Assignment eliminates duplicate data entry of assignments. M4 Assignment simplifies the process of determining customers' location and available plant capacity. With M4 Assignment, users can easily navigate between customer, structures, pairs, strands and line equipment records on the map.
M4 Work Order >>
M4 Work Order has been proven to reduce work order drawing time up to 75 %!
M4 Conduit Manager >>
Transform conduit from lines on a map to an active conduit interface that links, reports and manages cables within conduit with the click of a button.
M4 Network Equipment Manager >>
Design, map and manage your entire inside plant for copper, coax and fiber based systems. Provides the capability for converting existing static Visio drawings into live, interactive, database-driven rack and equipment representations and incorporates customer premise equipment tracking.
M4 Workforce >>
M4 Workforce provides the ability to track and manage the everyday operational activities for specific jobs based on the work groups you define. From dispatchers and technicians to sales and customer service representatives, M4 Workforce offers the capabilities to initiate, assign, dispatch, clear, close, defer and track work of any kind, internally or externally. M4 Workforce’s configurable design allows your organization to manage workflow on your terms. No matter where employees are in the organization, all have access to the same critical data that can easily be viewed and updated.
M4 Asset Manager >>
M4 Asset Manager is a new class of Geographic Operations Software (GOS) that enables users to manage and organize the office's infrastructure by tracking the end-to-end connectivity of networking equipment, computers, VOIP phones, security devices and printers. M4 Asset Manager is designed for telecoms to more effectively manage their own internal network through an intuitive graphical interface that allows managers to navigate network information visually.
M4 GPS Tools >>
Along with superior functionality and performance, M4 GPS Tools allows for tightly integrated information flow from the field collection of GPS data into the M4 database. It facilitates the creation of records of all outside plant items and ensures accurate data for use in M4 CPR.
M4 GPS Suite >>
M4 GPS Suite is a geographical, map-based platform from which telecommunications providers can easily offer hosted services to residential and business customers.
M4 Services Manager >>
Used by customer service, management, marketing and sales, Services Manager clearly reports and visibly maps which customers are available for up-sell as well as prequalification for various services throughout your exchanges.
M4 CPR >>
Pulling data directly from engineering plant records and work orders, M4 CPR enables automatic asset tracking. Integrates with existing accounting and inventory applications to automate construction cost estimating and as-built reporting. CPR's may now be created automatically. Easy, accurate and adaptable to your state requirements.
M4 Integration Engine >>
Correlate the vast amounts of data you track throughout your company by combining different information from software and database applications in a geographic, map-based interface.
M4 Field Managers and Consoles >>
M4 Field Managers and Consoles integrate with the entire M4 Solutions Suite to ensure everyone has access to the data they need. Use M4 Field Managers and Consoles to view, search, verify, and print records your telecommunications company stores in M4.
M4 Wireless >>
Discover new ways to maximize revenue, monitor operational trends and intelligently interpret the volumes of information from your wireless network. See how geographic correlation and analysis of wireless network data can identify gaps in services and enable you to target potential and existing customers. Realize how data can be brought together from multiple systems and correlated to help you track and drive ARPU by comparing system performance, retention data and financial results for the time frames you choose.
M4 Universal Translator >>
The M4 Universal Translator is unmatched in its library of convertible formats. Users can import and export nearly every conceivable mapping format into and out of M4 projects using the M4 interface to Safe Software's FME translation engine.