M4 Services Manager
Used by customer service, management, marketing and sales, Services Manager clearly reports and visibly maps which customers are available for up-sell as well as prequalification for various services throughout your exchanges.
Services Manager Capabilities
- Integrates with existing service to take data from the billing system
- Pre-qualify customers for new service upgrades
- Targeted sales, marketing and case study data
- Accurate reporting tools for management and future planning
- Customize reports with defined selection sets
- Customize scenarios when designing new CLEC areas
The M4 Services Manager allows you to accurately track and report service take and qualification information for all exchanges. Used in conjunction with the M4 Data Integration Engine, service take rates and service qualification information may be tracked and displayed directly on the map, while any combination of reports may be built from warehoused data.
M4’s unique security features allow all departments to utilize the data and the maps without risking changes to vital engineering information.