M4 software will help Central Scott Telephone manage operations and infrastructure visually.
March 31, 2014 – RICHMOND, VA – Mapcom Systems, a leading provider of visual operations management software, announced today that Central Scott Telephone, a telecommunications service provider based in Eldridge, Iowa, has selected M4 Solutions as the operations solution to help manage their inside and outside networks for the communities they serve in Scott County, Iowa.
The M4 Solutions software includes comprehensive design and mapping tools, integrated work order, fiber and central office management and various support applications, such as workforce management, services management and CPR integration. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.
“With all the new requirements that will be coming from the FCC, State Commissions, and other government agencies we felt it was important to move our mapping system to a GIS solution that could meet the new coming requirements,” said Butch Rebman, President and Chief Operating Officer for Central Scott Telephone. “Ease of access to our online M4 GIS solution is great for our technicians and others that need access,” added Rebman.
Central Scott Telephone joins over 180 communications service providers who have selected M4 Solutions.
About Central Scott Telephone
Central Scott Telephone, established in 1902, has been committed to the North Scott community for over 111 years, keeping customers ‘in touch with tomorrow’ by providing the latest telecommunications services and products. To learn more about Central Scott Telephone, visit the company’s website at centralscott.com.
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.
Media Contact:
Sharon Kessinger
804-743-1860 x322