M4 software will help Cochrane Telecom Services manage their operations and infrastructure visually.


November 25, 2013 – RICHMOND, VA – Mapcom Systems, a leading provider of visual operations management software, announced today that Cochrane Telecom Services, a telecommunications service provider based in Cochrane, Ontario, has selected M4 Solutions as the operations solution to help manage their inside and outside telecommunications networks for their Ontario facilities.

The M4 Solutions software includes comprehensive design and mapping tools, integrated work order, fiber and central office management and various support applications, such as workforce management, services management and CPR integration. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.

“Cochrane Telecom Services required a system which could provide a database for both our outside and inside plant facilities. The M4 solution provides us the ability to track our fiber and copper cables and equipment,” said Scott Mitchell, General Manager of Telecommunications for Cochrane Telecom Services.

Cochrane Telecom Services joins over 170 communications service providers who have selected M4 Solutions.


About Cochrane Telecom Services

Cochrane Telecom Services has over a decade of experience providing exceptional telecommunications services and unparalleled customer service. The Cochrane Utilities Board, consisting of three members appointed by the town of Cochrane, Ontario, has run Cochrane Telecom Services since its infancy. Cochrane Telecom Services provides maintenance of the telephone service system, related internet service systems and other electronic communications systems to the town of 5,300 citizens. To learn more about Cochrane Telecom Services, visit the company’s website at www.puc.net/.


About Mapcom Systems

Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.


Media Contact:

Sharon Kessinger

804-743-1860 x322