M4 software was chosen to simplify and centralize records for managing campus telecommunications network.
April 30, 2014 – RICHMOND, VA – Mapcom Systems, a leading provider of visual operations management software, announced today that Syracuse University, located in Syracuse, New York, has selected M4 Solutions as the operations solution to help manage its telecommunications network and other institutional data and fiber facilities. The M4 software maps the campus’ network systems, while providing a visual context which can be extended to integrate with other existing software applications and databases.
“For me, what sets M4 apart from other software we use is the knowledge and expertise that is provided through the professional staff. Without them we would have never been able to convert so seamlessly and implement the updates we are currently performing. The information we have available today is not only more accurate but much more accessible to multiple people within my area,” said James Pampinella, Manager of Network and Wiring Services.
“Prior to M4, our information was only accessible to two people, and we had little ability to update. Because of our new tool we can better manage, plan and coordinate facility issues with the other utility groups on campus,” added Pampinella.
About Syracuse University
Syracuse University, chartered in 1870 as a private, co-educational institution of higher education, is a leading national research university of more than 18,000 full- and part-time students from all 50 states and 90 countries. Syracuse University is propelled by the bold idea of Scholarship in Action – education that is not static, but the living expression of insight that drives change. It is a place where students become leaders, teachers, and collaborators and where the community is continually impacted by the energy of new ideas. For more information about Syracuse University, visit http://www.syr.edu.
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a visual operations platform that allows service providers to manage their workforce, as well as fiber, coax, wireless and copper networks, including both outside and inside plant at the physical and logical levels. M4 Solutions enables users to integrate and correlate data from existing billing, accounting, GPS tracking, element management and network monitoring applications in a powerful visual interface to all network elements. Since 1971, Mapcom has worked with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at www.mapcom.com.
Media Contact:
Sharon Kessinger
804-743-1860 x322