M4 Mobile Tech

Take the power of M4 out into the field with this versatile module.

Overview

Manage daily activities from the field in real-time with M4 Mobile Tech. Technicians can access tickets from any mobile device or laptop to update ticket status, see schedule changes, and more. Techs can stay in touch with the office throughout the day, as well as streamline stock management. M4 Mobile Tech brings a wealth of information to any mobile device, anywhere your techs go.

Features

Access Technicians’ daily appointments from anywhere
Work and clear tickets while offline with no internet connection
View ticket history for a customer structure
Ability to create equipment attributes based on business needs (i.e. Serial Numbers, Port number, IP address)
Ability to color code features and equipment based on status

Benefits

Technicians have their daily appointments available to them at all times
Technicians and Dispatchers can keep in constant communication with each other without having to call in and provide a more paperless workflow
Accurately track additional billable work and upsell charges to the customer
Track extra work that is added unexpectedly while the Technician is onsite at the customer premise

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