M4 Mobile Tech
Take the power of M4 out into the field with this versatile module.
Manage daily activities from the field in real-time with M4 Mobile Tech. Technicians can access tickets from any mobile device or laptop to update ticket status, see schedule changes, and more. Techs can stay in touch with the office throughout the day, as well as streamline stock management. M4 Mobile Tech brings a wealth of information to any mobile device, anywhere your techs go.
- Access Technicians’ daily appointments from anywhere
- Work and clear tickets while offline with no internet connection
- View ticket history for a customer structure
- Ability to create equipment attributes based on business needs (i.e. Serial Numbers, Port number, IP address)
- Ability to color code features and equipment based on status
- Technicians have their daily appointments available to them at all times
- Technicians and Dispatchers can keep in constant communication with each other without having to call in and provide a more paperless workflow
- Accurately track additional billable work and upsell charges to the customer
- Track extra work that is added unexpectedly while the Technician is onsite at the customer premise
Average time saved per day for technicians using M4
Average time saved per day for dispatchers using M4
Video: GVTC's Story
Hear from GVTC about their experience with M4 Workforce and Mobile Tech.
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